Happy Thanksgiving!

Nov

22

2019

By Mary Locke

Personal Insurance

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Testimonial

Personal Lines Account Manager Debbie Isley

Just a brief note to let you know what a great job that Debbie Isley is doing for your company. She is extremely pleasant and knowledgeable to work with. She has always been prompt in returning my phone calls and answering my questions. She has saved me money and I really appreciate that also. She is an asset to your company. - Kathy Hege

Exceptional Employee

The purpose of this letter is to commend Ms. Sandy Nicholson Oast, Claims Coordinator, The Phoenix Company, Winston Salem, NC 27114. Sandy displayed excellent customer service and attention to detail to my wife and I while processing our insurance claim with Safeco Insurance company.

In an era where exceptional one-to-one customer service excellence has virtually disappeared, the work that she did should be held as an example for others to try to emulate. Her professional attitude and demeanor was certainly refreshing during this stressful time. I am sure she is a great asset to your organization and this is one of the main reasons we have remain a loyal customer of The Phoenix Company for over thirty years.

In closing we believe Sandy deserves to be congratulated and rewarded for providing excellent customer service and support well beyond the expectation.

Sincerely,
Terry & Terrese Price

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Happy Thanksgiving!

The Phoenix Company

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