Blogs

Mar

14

2016

Why You Should 'Spring' For Flood Coverage

By patrickt

Provided by Selective Insurance Group, Inc. 03/07/2016 https://www.selective.com/info-center/resource-center/for-your-information?news=why-you-should-spring-for-flood-coverage

Mar

11

2016

Mary Locke

By Mary Locke

It's beginning to look a lot like Spring! It sure feels like Spring and it's time to spring ahead. Daylight Savings Time begins this weekend so Spring Ahead (move your clocks ahead/forward) one hour Saturday night before you go to bed.

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Testimonial

Personal Lines Account Manager Debbie Isley

Just a brief note to let you know what a great job that Debbie Isley is doing for your company. She is extremely pleasant and knowledgeable to work with. She has always been prompt in returning my phone calls and answering my questions. She has saved me money and I really appreciate that also. She is an asset to your company. - Kathy Hege

Exceptional Employee

The purpose of this letter is to commend Ms. Sandy Nicholson Oast, Claims Coordinator, The Phoenix Company, Winston Salem, NC 27114. Sandy displayed excellent customer service and attention to detail to my wife and I while processing our insurance claim with Safeco Insurance company.

In an era where exceptional one-to-one customer service excellence has virtually disappeared, the work that she did should be held as an example for others to try to emulate. Her professional attitude and demeanor was certainly refreshing during this stressful time. I am sure she is a great asset to your organization and this is one of the main reasons we have remain a loyal customer of The Phoenix Company for over thirty years.

In closing we believe Sandy deserves to be congratulated and rewarded for providing excellent customer service and support well beyond the expectation.

Sincerely,
Terry & Terrese Price

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