Thankfully, my wife and I are longtime customers of The Phoenix Company. Our relationship with them gives us peace of mind for many reasons. They know us as customers and can therefore recommend the best companies and plans for our insurance needs.
The Phoenix Company staff really sets them apart. Their staff gives the ultimate in customer service, doing things like reviewing our insurance coverages regularly, following claims to be sure they are settled promptly and correctly, and giving excellent advice on any issue that may come up. Their staff is also highly credentialed and have become like family to us. They are simply "the best."